ULTRAPURE WATER® Journal
THE KNOWLEDGE SOURCE FOR HIGH-PURITY WATER
TALL OAKS PUBLISHING INC.
60 Golden Eagle Lane.
Littleton, CO, U.S.A. 80127
Phone/Fax: 303-973-6700
About US
ULTRAPURE WATER journal is published exclusively in digital
format and can only be accessed on-line.
Please check these answers to the most commonly asked questions.
If these do not answer your question, then please contact us directly by
email.
WHY DIGITAL PUBLISHING?
Where is my paper edition of ULTRAPURE
WATER journal?
REGISTERING and SUBSCRIBING
How do we register if we want to access Ultrapure Water Journal.
Is it
free or we must subscribe?
How do I subscribe or Renew my Subscription?
READING THE DIGITAL EDITION
I cannot access the Digital Edition
You must allow Pop Ups
Landing pages do not show the images of the magazine's front page
Do I need to install Silverlight?
2-Page view on monitor
Each time I turned the page, I had to put in my Email address and
password.
I can't
see the issues prior to the last 12 issues.
PRINTING FROM DIGITAL EDITION AND SAVING AS A PDF FILE
Printing out the magazine
Saving magazine as a PDF file
Printing out the magazine
The Printouts do not look right.
Part of the page is missing
The menu
window is superimposed on the pages
E-Mailing article to colleagues
Where is my paper edition of ULTRAPURE
WATER journal?
Effective
January 2009 ULTRAPURE WATER journal is only published in digital
format. At the present time anyone can access the current edition
at http://current.ultrapurewater.com
You can use this link or click on the front cover image on the Home
Page. However, this free edition does not permit printing or
downloading of the files. You need to register as a Premier
Subscriber in order to have these privileges.
How do we register if we want to access Ultrapure Water Journal. Is it free or must we subscribe?Anyone can access the current issue without needing to login. However, you must register to access the enhanced content. You must also be a Premier Subscriber in order to access the past issues and to be able to print pages. If you never received ULTRAPURE WATER before, just follow the links and apply for a free subscription. In a day, or two, you will receive an IDcode and a password to access the other areas of the website. After you login you can also easily upgrade online to a Premier Subscription so that you can access the past issues and be able to print. If you received ULTRAPURE WATER in the past you can register using your IDcode (if you know it) or with your email address to request a password. If this doesn't work, just apply for a free subscription or contact us and we will email you the Idcode and password. How do I subscribe or Renew my Subscription? If you already have an IDCode and Password, then login and click on MyAccount from the Homepage. Follow instructions for renewing with a credit card. If you do not have an IDCode and are becoming a new subscriber, then go to our Subscription page.
I cannot access the http://current.ultrapurewater.com nor the Premier site, what is going on? Most likely you work for a large corporation with a large IT Department and they have set extremely high security settings on your internet access. Have them designate this site as a "Trusted" site.
I can access the digital edition sites, but the landing pages do not show the images of the magazine's front page. How can I proceed to view the issue? We are finding that when people have their network security set too high, most of the time they are unable to see the cover images as well as the images inside the digital edition. This is very common in corporate environments where the network is locked down with very strict security.
I'm told that my browser has to allow Pop-Ups in order to view the magazine. I don't want to have unwanted and annoying pop-up ads when I access web pages. ULTRAPURE WATER journal's web site does not have pop-up ads. The only pop-up is the magazine itself, You can set your browser to just allow pop-ups on this site and deny others.
Why do I need to install Silverlight on my
computer in order to view the magazine? Actually, you do
not need to do that. Silverlight provides
readers with a richer experience – with page flipping and more movement.
It has significant advantages with the introduction of rich media – like
video, etc. which makes it the best choice for publications introducing
elements into the digital edition.
Any chance of making the magazine a
2-page view with full screen?
If you find it difficult to read the digital magazine– can’t make it go
full-screen and it’s either too small to read comfortably, or too large &
one loses the overall layout & must scroll around endlessly, the problem
is most likely with with your monitor and/or video card. On my screen it's 2 pages
across. I have a 19" flat panel display with 1440 x 900 resolution.
There is nothing we can do on our end to resolve this problem. It's all up to your equipment
configuration.
I can't see
the issues prior to the last 12 issues. Reaching the past issues is a little confusing.
Log in, and then click on the cover page on the
home page.
At that point you should see cover images of the
most recent 12 issues.
Click on any one issue that you choose. After the issue loads up you will see a tab at
the top that says "Archive". Choose that and you will see more tabs
allowing you to access the issues back to January 2008.
Printing out the magazine.
The first thing is to make sure is that you are a Premier Subscriber.
You must first log in with your IDcode (or email
address) and your password. Once you do this your subscription
will be acknowledged. If your subscription is expired you will be
able to renew online. After you are verified, from the homepage,
click on the Front Cover image of the magazine and you will be sent to
the digital edition. Just click on the Print tab and print out the
pages you wish to print. For optimal results you should print to a
PostScript printer and scale the page size by approximately 40% to fill
the page.
The Printouts do not look right. Part of the page is missing.
The problem is not with the ULTRAPURE WATER website.
The problem of the
images being too big and the right side of the page getting cut off
actually has to do with the printer and the drivers on the computer
doing the printing. As all printers and internet browsers vary,
there’s no way to guarantee that the digital images we use are going to
print out correctly for everyone. We’ve done extensive testing to ensure
that the majority of the printers and browsers will handle the images
correctly, but there’s always some combinations that don’t quite fit
well. What we recommend is that before you print the pages, that you go
into the print options for your specific printer and look for a “scale
to page” or “fit to page” option and check that box first. This will
make the image fit on a single page each time. If you don’t have those
options, there may be other options to scale the page size down.
For example, if you can print to a PDF file,
then scale the page to a standard page on a PDF file, and print that PDF
file out to your printer.
I cannot save a PDF copy of an
article and cannot even print out the pages.
You can if you are a Premier Subscriber and login to access the Premier site. You cannot print pages
if you just look at the free current edition. The
digital format is not just another way to distribute the magazine as an
alternative to paper by snail mail. It allows more interaction with
hyperlinks and gives greater exposure for our advertisers. If there were
no advertisers, you would not be able to read this magazine without
having to pay an exorbitant subscription fee. Distribution of PDF
files stripped of ads or B&W copies of pages containing ads do not do
justice to the color ads advertisers pay to have put in our magazine.
If you are a Premier Subscriber you can print out the pages to paper or
to a PDF file (if you have the Acrobat Writer installed in your
computer). But then, why would you want to print out an article and file it
somewhere if you can access it digitally anytime from anywhere that has
internet connectivity? If you want to distribute an article to an
unlimited number of associates or customers you can easily email the
link with the Share feature. This is something that cannot be done with
a paper copy--or permitted (because of copyright restrictions) with a
PDF file.
I am a Premier Subscriber, but when I print out a page it is too
small to read. The pages on the digital edition are
smaller than the common 8-1/2 x 11 inch paper size in order to
accommodate the monitor size for proper viewing. You can correct
for this by scaling the printing to 140%, or an appropriate value for
your printer. Please note that not all
printers allow scaling, and the quality of the print is a function of
the printer used. If you print directly to a printer and the
results are not satisfactory, then print first to create a PDF file and
then print to the printer from the PDF file.
How do I email the link to an article to my list
of contacts? I tried to send email to myself with the SHARE
feature to have to forward as needed. When the email came I couldn't
click on the link to bring the page up. Don't know how to "put in a
browser." Answer: You don't need to email the link to yourself
first. The SHARE option gives you the link in a box titled "Copy the
link below into your Blog". Copy and paste it into your email, web
page, or blog.
The
menu window is superimposed on the pages. This
usually happens with the Opera browser (as they security settings don’t
allow our print to operate properly.)
Also we’ve seen it happen when users try to double click on
the print button, or click on it once to print but click on it again
before print finishes loading. Basically it takes focus from the print
window and puts it back in the digital edition so it prints a screenshot
of the digital edition.
We recommend just
refreshing the digital edition and only clicking on the print button
once and waiting.
Each time I turned the page, I had to put in my Email address and
password. Then I had to click OK 3 times for each page. Is
this normal?This
has been reported on rare occasions when a reader leaves the issue open
for extended lengths of time and then tries to turn pages. The way
to correct is simply to hit F5 to refresh the session. We are
aware of it and are planning to put an update in place to prevent this
from happening to anyone.